This Feedback Digest is based on 10 feedbacks from 6 mediations, initially submitted on Friday 2nd June 2017. Reliable, able to ask the correct question at the right time, patient, trusted, pragmatic and diplomatic – these are several of the adjectives that parties use to comment about João Assis. João Assis was perceived as having treated all sides fairly and impartially, while being efficient and attending to organizational details promptly.